Knightsbridge Estate Agents & Valuers
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They are completely useless
They are completely useless, not to mention rude and uncaring. We starting renting a house with them on a short term contract which we were perfectly happy to do, and had their assurance that they would help us find a place after the tenancy was up. We get a few months into out contract and they find us another house and assure us that our deposit can be carried over as expecting £2k from a young couple trying to rent is absolutely absurd. Anyways, a month later I had surgery and lose a large portion of my pay because of this meaning that even though we could have afforded the deposit and advance rent before, we absolutely can not now. And on top of that, they insisted that we started a contract on the new house that they picked up with a 2 month over lap so they want us to be paying double rent for 2 months as well. We explain the situation to them as obviously I didn't ask to need surgery and we have a few months until out tenancy is up and their offer is, pay it in smaller chunks but it still has to be paid by the same time, and not only that but they also want the deposit it can't be transferred and apparently they never said it could. So I had to ask for a loan from my dad who has just retired and can't really afford that type of loan to not end up homeless thanks to this agency. But it doesn't stop there. They then demanded we have viewings while I was still bed bound, and spring those viewings, a prospective buyer claimed we had a dog (we don't, we have a small white cat that the landlord approved and we paid pet rent for) and that the property was ruined because of this dog and they wouldn't be able to pay the full asking price. Suddenly out of nowhere the new house pulled out and knightsbridge ignored our asking ro find us a new one. They didn't do an inspection or double check these claims, nothing. They then sent a section 21 for the day after our tenancy ended and tried to act like that was normal moving our procedure. We realised just how shady they were at that point and insisted on cash for keys and got the hell out. If you're thinking of going with them remember my experience and don't. Unless you want to end up homeless.