Southwest Airlines
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My daughter got up at 3 am to catch an…
My daughter got up at 3 am to catch an early flight to Portland. She had her carry on, and little dog in her carrier, her cell phone, passport, jacket etc., She met her ride, and turned over her dog to him, and put her carry on in his car. Then went back to pick up her luggage. Hearing her name paged to go to security, they had found her purse! It was left behind on the seat. It had some ID and all of her cash. Everything was still in it. She tried to tip the security but he refused. Great customer service. Thank you so much. Would definitely fly Southwest with employees like this kind person.