SU
Super.com
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The first time to deal with agent like…
The first time to deal with agent like that....it's the worest site that you may deal with.....very slow in answering the chat or phone and even, after, no help at all.....we were in urgente situation to change our booking day to be just a day before, the agent said they can't call the hotel as a policy!!!! While the hotel said that the agent always has to call ( make sense).....They said that they tried to call the hotel, but can't reach, while we called the hotel and it answered from the first minute.