Marriott Vacation Club
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WARNING
WARNING: Think twice before signing with Marriott Vacations. My wife Val and I fell into their trap on 2/11/24 at the Orlando office after meeting with sales rep Mike Perez. What started as a referral from family turned into our worst financial nightmare. THE LIES THAT HOOKED US: Promised 2,500 annual points + 5,000 bonus points - Access to "hundreds of resorts" through Interval International - Told we could book Disney World resorts starting January 2025 - They compared it to "real estate" we could pass to our children or sell back - Failed to mention the $400+ annual service fees or that our package would become "obsolete" We put down $3,505 and opened an AmEx card for bonus points, with strict instructions not to pay extra on the mortgage or lose everything. THE REALITY: Complete radio silence from our sales rep despite repeated calls. Then came the ambush - what was supposed to be a 90-minute "owner Q&A" on 11/26/24 turned into a 3-hour high-pressure sales call with Beth Rieber demanding we upgrade to Platinum. She revealed our 2,500 points were worthless and that we'd been intentionally undersold from day one. By 2/14/25, they flat-out told us our package was obsolete, and 4,000 points were now the minimum for decent bookings. When we asked to cancel, they said we had to pay off the entire mortgage first. Then they literally ushered us out. ZERO customer service. ZERO transparency. 100% predatory tactics. We've never used a single point or service, yet they continue harassing us to upgrade before we've even experienced what we bought. This isn't timeshare ownership - it's financial entrapment designed to bleed you dry through endless upsells. Save your money and your sanity. Go anywhere else.