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Scandalous! Should be outlawed!
Scandalous!! Happy enough to take our money as my wife had to return to UK for a close family bereavement and yet it’s day 12 and still no result from Day 8 test. Day 2 test was also late but now there’s just an online apology! Government need to withdraw their official status as they are abysmal with no consequence to their abject, pathetic service which costs hundreds of pounds! Avoid at all costs, especially if you’re in a hurry (having already spent hundreds to get home for this sad occasion) and we certainly have not finished with these dubious ********s... starting to smell a dirty rat!! Beware people, they are callous and useless, and do not give you what they claim!