KE
Kempinski Hotels
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£1300 Overpayment Taken And Not Refunded. Outrageous.
Great hotel (High Tatras, Slovakia) and our stay was good. However, we booked via Booking.com and Kempinski debited the cost of our two rooms TWICE. Despite several emails to and fro they are refusing to refund the additional £1340 taken in error. Utterly outrageous. Lawyers now being instructed.