Airport Van Rental
View company profile →
Negative customer service call center
Everything was fine for the most part just had a really negative experience with the customer service call center and trying to locate the car return at sky harbor airport. I drove around for about half an hour trying to locate the car return as the address in google maps was not accurate. Then noticed a sign on the “designated return” gate saying the address has changed and provided a new address. I went to that address and there were road closure signs, it wasn’t accurate. Then I asked a worker on break where it was and he finally directed me. During all of this I called customer service and all the lady could tell me was it’s located at sky harbor airport. She couldn’t give me an address and was a little rude on the phone. Had I had a flight, I would have missed it. 45 minutes later I finally found the return.