Origin Energy
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Not the “best rates”
Called up to make sure I was on the best rate and was assured I was. Gave them examples of rates that are better. THREE TIMES the salesperson said “oh, I’ve found the best rate” but it wasn’t the best rate. Watch out for Origin, they only seem to give you the best rate if you push them on it and have found it yourself otherwise they just hope they’ll be able to rip you off. Telling me staff will be educated to give the right rates misses the problem. Even my bill said I was on the best rate, so it seems to me this rip off is systematic.