Airport Van Rental
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My overall experience was not a bad…
My overall experience was not a bad one. When I got to the airport, I tried using the phone number listed in the email to call and ask for a ride. The phone number in the email didn't work. So I googled it and requested a ride. Whoever answered the phone hung up on me. So I called back. I got a very nice lady who told me that the shuttle didn't go to my terminal because of something to do with the hotel. Really wish that was mentioned in the email. So I had to trek two kids and a lot of luggage to he terminal over and call back again because for some reason they just couldn't have the shuttle drive over there to meet me as I made my way over. So I called when I got there and waited the additional 10 minutes or so for the shuttle. We finally made it to the rental place and the car seats that I requested were not in the car when I got there. The check in process after that was relatively smooth, I just wish that the phone number was up to date in the email, the terminals that the shuttle can't go to were listed and more importantly, that ACE was with the other car rental places close to the airport.