Rita

Jan 4, 2019

Don’t join Economy Energy.

I left Economy Energy at the end of Oct 2018, they owe me £774.90 which I am still waiting to be refunded. Nothing but delay tatics, customer service is rubbish. I flagged that they were taking too much in monthly payments after the first 2 months with them, they assured me that they would review my payments and alter my direct debits accordingly at regular intervals, this never happened. They are quite happy to take your money but terrible at returning overpayments.