Titanic Hotels
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We have been in Berlin
We have been in Berlin - Titanic Comfort Mitte, and it was a very bad experience. When we arrived they had messed up our booking and we stood at the reception for 4 hours to get it under control! it seemed like they had overbooked the hotel. Afterwards they try to claim double for the room "since that's what the room costs here and now", even though we had booked the room several months before arrival. the staff were to begin with very incomprehensible despite the fact that we drove 6-8 hours to get to berlin and thought our booking was under control. they also made the same number with some other family members who checked in later than us! this is the first and last time I use this hotel chain.