Professional Properties
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Should be called unprofessional Properties
I was interested in viewing a property that they were renting and made an appointment to see it. I was warned that someone else was interested in going ahead but told if I came and paid the fees before the other client then i could have it. I told the negotiator that if the other party did pay their fees then to please let me know and to call my home number, NOT the mobile (which I gave her in case she needed to call me en-route, as I have no mobile signal at home/office. I live about 2 hours from the property and about half an hour before getting there I rang to say I would be a few minutes late due to traffic. At that point they informed me they had left a message to cancel the appointment as the house had been let. I asked what number they called on and was told the home number, which I questioned as there had been someone in all day and the home number gets very few calls during the day, it turned out they had not called the home number as asked but my mobile and I was somewhat annoyed as I had been on the road for an hour and a half. The negotiator told me that they had definitely called the home number and put the phone down on me. I have checked the phone logs of the home number and there was no call from them, but they left a message on my mobile. Their time may not be valuable but mine is and have done a 3 hour round trip for nothing makes me want to send them an invoice for my fuel and my time I found this agency very rude and putting a phone down not acceptable, if you are looking to rent property do avoid this company.