Sports Tech
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Awful from start to (will it ever end) finish
Awful - bought a treadmill from their amazon portal - UPDATE:22/9./20 - after 5 emails they sent me just a HR monitor - which is useless as i can't switch the machine on. Update! 2 weeks later I got the key to switch the machine on!! yay! shame now I find the wrong Heart rate monitor has been sent. Totally useless. NEVER BUY FROM THIS COMPANY The 1st treadmill was late and delivered on a huge vehicle despite a warning about access being tricky. I had to load into my car and collect it from the bottom of the road and deliver it to myself. The Treadmill itself was faulty in every aspect, loose belt, noisy motor, damaged belt, damaged HR monitor. CS was quick to take it back (great) though it was out of stock for a quick return. They sent a massive truck to collect, luckily I had a plumber doing some work, so he helped the 60-year-old delivery driver to carry it down the street and put on the wagon. Then the new one was sent - I confirmed with the courier by phone the day of delivery and re-emphasised the small vehicle ... and please call an hour before so I can be sure I am ready ....so I took the day off, had some wheels to help unload and waited .....and it was a day late & on an even bigger vehicle than before, and I had 5 mins notice. CS offered me a training mat as an apology even before the delivery was attempted which I accepted (great stuff) but it was a day late, I was not there and my wife had to collect from the end of the road again and deliver herself with the delivery guys help in her car. So this evening I opened it up and ... damaged belt, all the accessories were missing, including the started key - so its useless - what a disappointment. I have contacted CS to see what they are doing about it. If this is typical - I would go elsewhere - overseas returns/ product purchases of this weight just don't work. p.e. the recommended apps don't work and are in chinese