DIRECT VAPOR
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I order from these folks on 6/23
I order from these folks on 6/23. My expected delivery date was 6/30. I emailed them 7/7 and was given the response that everyone has. New postal regulations. I have emailed back and forth 10 times and have not received any relative information. They said on their end the order was completed and to contact the shipping people. The number for 5strings does not work they don’t respond to emails either. The tracking number just say a label has been created like 32 times now. So now they said to give it 21 working days. It’s now 20 working days and I am effed off. What the real issue here is why these folks not take the initiative and contact their customers right away. Why not apologize and offer a discount on the next order or a refund right away? It would have made a difference. They have lost me as a customer and if I don’t hear back from management in 3-5 days as promised The next step will be to take this up with my bank. $90 and a month and they don’t give a sh$t