JA
Japan Crate
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This company does not appreciate their customers.
This company does not appreciate their customers. The box itself is fine, although their shipping can be unpredictable. The real problem lies in their customer service. The company's main means of customer outreach is social media. Unfortunately it seems that whoever they have running their social media would rather virtue signal polarizing political issues than answer customer queries, and this person/persons even had the audacity to publicly complain about people asking customer service questions on their social media business pages because of this. It's bad customer service, especially in the middle of a pandemic where they are lucky to still have people spending money on something so frivolous as a snack box.