Coast Dental
Read all reviews for Coast Dental →
FEP-BCBS
My insurance company, Blue Cross FEP Dental referred me to Coast Dental at 1435-A SE 8th Ave Cape Coral, FL 33990, I therefore scheduled an appointment, seeing I was in pain with a tooth related issue. After check-in I had to fill out a 12-page document, a document that I was told was to be emailed before the visit. (#1), it was NOT. Luckly, I arrived 30 minutes before my scheduled appointment. During my visit, and after filling out their forms, they approached me to refill out the previous forms because they invertedly shredded the documents That I filled our just twenty minutes earlier. During my exam I was given two options for corrective action, and to my surprise, they stated “my insurance would cover nothing”. I was astounded as to their position, and what was being stated to me. I was in excruciating pain, and no concern for them. It was apparent it was all about money, which I was willing to pay, my only request was to solicit my insurance company. I asked if they would reconfirm what they stated? I was told, they “Coast Dental” would call me the next day and advise me of any change in insurance payment, they never did, and it’s now a week and I’m still in pain and NO action from either BCBS or Coast Dental. Keep in mind I pay $125.00 a month for dental insurance and Coast Dental is stating that they basically will not accept it. I will say other dental offices do not like the billing practices under FEP Blue Cross. BCBS and has been a problem with other dental offices in the past as well, but as a retired governmental worker BCBS is my only option for healthcare. My Insurance FEP BCBC has been trying to reach out to Coast Dental Cape Coral, and they will not respond to either of them, or myself. They quoted me $3,000.00 and my two insurance companies would pay $00.00, WHICH I KNEW WAS NOT CORRECT. At that point I realized it was a moot issue, and I was not going to argue, I left their facility. When I went home, I contacted Blue Cross, and was told 55% of their costs would be paid. This sucks and I will amend your action (s). • I did not pay into insurance for 50 years to say no benefits. • We do have issues in health care. I was also told by the dental office they would contact me with the next day (seeing I was in a pain scale of 8) and advise how to proceed. I’m not able to extract a tooth for 3k, I’ll pull it with a pair of pliers. Is this what we do in Florida? This treatment is totally unfounded. Plus, I am still waiting for a call from Costal Denta, BCBS has too, called them (4) times and they refuse to call them back as well. I highly do NOT recommend Coast Dental.