cimbclicks.com.my
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Bad customer service
Bad customer service. Have been having CIMB account about 45 years already as my salary goes in there. Recently since more than a month ago I tried a transfer into my Wise accounts but to no avail. I had always done that in the past n my last transactions was in November 2024. This was an urgent matter n since I couldn't get through in so many attempts, I called the call centre 4 times and all they did was give me a report number and said investigation was ongoing. I even went to 2 CIMB branches where I live and they couldn't help me n told me to call the help centre. One MS Hwee Lee from the call centre said that she would get back to me but she did not till today. They only give you lip service to soothe your nerves but no action is taken. I will never recommend CIMB to my friends. CIMB asked if I wanted any investments and why would I when other banks give such good service. Will keep my former FD's there but no thank you, no new investments. Very very bad.