RSD Travel
View company profile →
15 day Croatia and Montenegro Trip...Do not book
Croatia, Bosnia Herzegovina and Montenegro Tour and Free Luxury Week Not as described. Misled and miss sold. I do not recommend. I am just home from what I can only describe as the worst holiday experience I have ever had. The tour was exhausting but on the plus side I did get to see some wonderful sites. Every day involved an early start and unknown final destinations. I paid a single supplement for the privilege of staying in the worst rooms in the hotels. One hotel was unfinished, there were wires sticking out of my bedroom and bathroom walls, the lift had not been commissioned and was not working. We were told by the guide that this was not just a cultural tour but also a shopping tour. We were given a very hard sell in a diamond jewellery warehouse and in a very upmarket leather outlet. We were not allowed to stay in the coach and not go in. Not the cultural, traditional craftsman experience described in the RSD details. We were also told that unless we purchased in advance, not payable on arrival as stated in the details, the gourmet package (£215) for our ‘luxury week of relaxation’ there would be nowhere to buy food! Clearly not true as there were restaurants nearby and a bus to take you further afield! The ‘free week’ was at the Pearl Beach Resort, a tired, shabby hotel closing down at the end of season. Even the only working lift in our part of the resort was tired and made loud grinding noises as it moved. Described by RSD as a ‘dream hotel’ it was certainly not that and hardly free when you take into account the £215 charge for lunch and an evening meal…and the £229 seasonal charges. We paid an additional charge for Peak Season and an an Additional Seasonal Supplement for our out of season experience. The food was appalling, it was reheated and re offered. It was never hot and the choice became more limited as other groups left. There was no medical support (end of season), uneven trip hazard pavements with grass growing in the cracks and poor lighting. No spa, no massage, (we close in five days) and a broken jacuzzi. No heated indoor pool. Not my idea of 4 star luxury. Everything was either closed when we arrived or being packed up during the week ready for closing down when we left…tables were removed, loungers around the pool area were stacked for winter. There were no loungers on the beach and the bamboo parasols of the summer were stacked as if for a bonfire, leaving a bare dirty beach to the dogs and cats that wandered the resort and the restaurant. I wish I could post photos! All in all, a miserable experience.