PR
Princess Cruises
View company profile →
Worst customer service ever
Worst customer service ever - and this is my first review about customer service. They force you to do their 'chat' or wait on the phone forever. I chose the chat and after 15 mins I was next in line but they kept making me wait. You can't click over to another page or even navigate their own site without losing your session - or God forbid leave your chair. Terrible!