Trusted Jersey
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Damaged Jersey. Terrible Customer Service
Terrible customer service. I ordered two jerseys, and one arrived damaged with a burn mark. Instead of resolving the issue, they kept ignoring my explanation and insisting I clean it, even after I clearly stated it was not dirt but actual damage. After multiple follow-ups and sending photo evidence, they offered me a $5 coupon instead of replacing or refunding the damaged item. When I refused, they asked irrelevant questions like whether the package was damaged, completely disregarding my previous messages. It has been over a week, and I’m still going in circles with no resolution. Avoid this company unless you’re willing to risk receiving a defective product with no real support. I'll be filing a chargeback.