Southwest Airlines
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Never have I ever been so poorly…
Never have I ever been so poorly treated by Southwest Airlines. My husband and myself were suppose to leave Las Vegas headed back to Indianapolis on Monday Nov,1st at 6am. Instead we got a late email at 7pm October 30, informing us that are flight is cancelled and we won’t be able to fly out until the next day at 9:40 with a layover. Southwest refused to accommodate us with a hotel, food nor a different flight to a city close to indianapolis. We had just found out we lost our grandmother and couldn’t get home. Instead they offered a 100 love flight voucher as if that would cover another night at the Aria or food and drinks for another full day stay. We had to miss an extra day of work and had to pay an extra day of child care because we had no other way of getting to our children. No way of getting to our family when they needed us the most. Southwest left us with no options and they didn’t care. The service coordinators were unhelpful( Mary- Phoenix14 ) I’ve never been so poorly treated in my life. I’d never recommend anyone to fly them ever again. You all should be a ashamed of yourselves. 20728662640 28YA9W 28XKTC Then had Laura Sanders in customer service offer me a 150 LUV voucher, which is laughable seeing as I spent over 300+ just to stay another night in hotel and for me n my husband to eat. DO BETTER SOUTHWEST. y’all seem to be going downhill.