Donna Guerrette

Donna Guerrette

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1
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1 out of 5 stars
Average rating

Reviews by Donna Guerrette

DE

delivery.com

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1 out of 5 stars

Do not use this service in Carmel NY

This company cares only about money. When there are mistakes made that are half the customers fault and half their delivery/driver fault, they do NOTHING in taking any responsibility. They throw it all on the customer and refuse to be fair about partial credit and re-delivery. They have NO customer service and don't care that your food was NOT delivered. The driver did NOT call me or text me to handle the issue at hand immediately. The driver called the company in NYC and because of this, communication fell through and could not be EASILY solved. I had to pay TWICE to get the food delivered properly. I called the diner I ordered from and they were already in the process of canceling their account to use them. For a requested $20 towards the re-delivery, they lost a customer and, hopefully, a restaurant account. Use GrubHub, UberEats, or a local restaurant that has employees who deliver. Delivery.com will rob you, twice.