FI
Five Star Properties and Bliss Beach Rentals
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Disappointed in lack of concern and communication
The property we stayed in was a great house, but the issues with the owner recording us multiple times a day was a major violation of our privacy. The fact that Five Star sent emails and text messages asking how things were going, but never bothered to respond to our concerns was frustrating. I sent emails and made phone calls, but those were not returned. Once I finally got to speak to someone (because I called again), my concerns were basically brushed off and I was given a “we’ll look into it” response. Will not be using this company again for any future rentals. The house was nice, but only if you enjoy being recorded while you are in your bedroom or trying to enjoy time out by the pool with family and friends.