Rob

Rob

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Rob

TO

TokyoTreat

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2 out of 5 stars

I can't speak to the quality

I can't speak to the quality, as I cancelled the subscription at the final page when the shipping fees were finally revealed. An extra $12.50 per month, $150 over a year. The last "crate" service I used, JapanCrate had the shipping fees included in the cost, so the full cost was at least known upfront. There is never anything wrong with being transparent about costs to your customers. When you're not, it looks like you have something to hide, and TokyoTreat obviously wants to hide their shipping costs until the last minute. They also do not provide a way to have your account deactivated and removed from their system, which is questionable from a GDPR and CCPA standpoint.