HML Group
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Good riddance...
Well, I've never been so grateful to have sold my flat. HML and their accountancy company BHive did everything in their power to slow down the sale / process after charging nearly £600 for them to press send on an email with the documents my Solicitor needed. They failed to provide a fire safety report in a timely manner and wanted us / my buyer to accept one which had the wrong information. Prior to this, my experience with them was at best poor. They are however VERY GOOD at spending their clients money, adding on a fee to every expenditure for themselves in addition to their annual fees. Be aware that they make money on the contractors they use who quote and charge over inflated prices (which means HML make more money). I think HML forget that they work for the properties, not the other way around.