GloBird Energy
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Can't be trusted.
My bills went crazy around the cost of living crisis so didn't think to reference other provider prices or even other plans by this provider. I assumed everyone was suffering through massive price hikes for power bills. I had been with Origin forever previously and didn't realize the energy reseller scam was that they just hiking your prices up 12 months after signing up. I thought it was to do with the global price crisis and it would come down later. When I got a solar install this week and started looked at new plans to suit I realised my current kWh rates weren't far off double the rates they are signing up new customers for. I have been slyly ripped off by around $2000 at quick guess in the past two years. I should have just stayed with origin and paid a marginally higher rate than these cheap shonky deals. I just want to set and forget and not have to police the honesty of a provider. I have been paying 44c a kwh as a flat rate but they are advertising 27c as a flat rate today when I looked. My controlled load is 38c kwh while they are advertising today at 22c. My plan had the best prices on the market when I signed up. To add to this I had called up customer service a number of times in the past two years about the cost of my bills wondering if something was wrong with meter readings etc but at no point has anyone working recommended that i change plans with them at all as the key cause of my high power bills and that I was paying 20c a kWh more than I needed to be. Don't believe the marketing they don't give a stuff about anyone, they are just looking for people who don't think to police their providers for exploitation and set and forget and pay invoices without questioning it. I don't understand how their ratings are higher than the other rip off merchants.