BLUESEA Hotels
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Booking refund ref 3183983549
I booked a holiday on 12th February 2020 through Booking.com to the Blue Sea Costa Verde Hotel El Arenal Majorca.It was for 11th May to the 18th May I booked it on the "pay at the property basis" however the hotel took the full amount from my card (€269.78) shortly afterwards (14th February 2020)They told me via Booking.com that the hotel was closed in May due to the Corona virus pandemic and that they have cancelled the booking.It has now been 3months and I have not received my refund I am upset and annoyed about the way I have been treated and would like my money back immediately so I dont have to take this matter further.Regards Eugene Lynch. .....I have just received a reply saying contact customer services at Blue seas hotels this is NOT an answer I demand my refund thank you .............I have contacted customer services at Blue sea Costa hotels several times since 20/08 2020 but still no reply to this date 02/09/2020.Please do the decent thing and refund my money.