PR
Princess Cruises
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Poor Customer Service
Recently returned from a Princess Cruise around the Mediterranean. Prior to sailing Princess Cruises lost ALL of our luggage between the hotel and the Ship. Despite informing Passenger Services several times before the Ship sailed that we had not received our luggage nothing was done and we has no change of cloths until the Ship reached Gibraltar. Over a week since we returned from our trip and no sight of our luggage or communication from Princess Cruises despite several calls and e-mails. Appalling Customer Service - book at your peril.