HO
Home Energy
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Excellent customer service, poor billing service
I moved in and the person leaving was slow closing their account. Rhea at Home Energy was very helpful in sorting the transfer and again in sorting a short notice Smart meter installation. Update- still awaiting a final account and new tenants have asked to change supplier but I’ve received the email as my account hasn’t been closed. Rhea in customer services is excellent but the billing team are very slow.