BetterMe: Mental Health
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Outstanding cutsomer service
I would like to express my gratitude for the refund and for dealing with my (annoying) request with respect. Your responses, although not to my liking at first, were informative but not disrespectful. Replies came fast, you did not leave me hanging in waiting for the answers. I accept that reading small print is a must however if I could just kindly point out that most likely people who turn to your service are not feeling the best about themselves and obviously are getting your offer as a resort to make their lives and the feeling about their lives better and the small print is not a priority. I will accept that I made a mistake although I am still sure that I paid a nice deal for 1 month and nothing else. Please do know that current life situation is a bloody turmoil but your teams excellent customer service has not dampened it any further and I am really thankful for your kindness.