Dyers RV Parts and Accessories
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I purchased a RV refrigerator from…
I purchased a RV refrigerator from Dyers RV Parts/Accessories as they had the best price available. I arranged for a mobile RV service to install the refrigerator in my RV. The mobile RV technician said could not finish the install as a "wiring harness" was missing. I called RV refrigerator company myself and talked to 4 different people who could not give me an answer. So frustrating! And I was getting no where! I called Dyers RV to see if they could help and I spoke with Kristi. She understood my frustration and offered to call the RV refrigerator company herself as she had a contact there. The next day I had the answer in an email that Kristi forwarded from the RV company tech: a "wiring harness" was not needed and it was to be "hardwired in". The email was complete with a detailed diagram and instructions. Kristi even followed up with a phone call to make sure I had receive the email/information and whether she could help with anything else. Such great customer service by Kristi at Dyers RV where she went beyond to help me in a difficult and frustrating situation. I will be a customer for life with Dyers RV because of Kristi and dedication to her job. BIG THANK YOU, KRISTI !!!