Knee Clinic
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Fake clinic one of the worst experience
Dear Research Ayu Management Team, I am writing to formally raise a serious complaint regarding the treatment provided to my father at your institute for his knee condition. When we initially visited your institute, your representatives assured us that knee cartilage regeneration was possible and provided us with a 100% assurance that the treatment would result in improvement. Based on these assurances and representations made by your team, we proceeded with the treatment and paid approximately INR 1,00,000. However, despite completing the recommended treatment and following the prescribed procedures, there has been absolutely no improvement in my father's condition. This has caused us significant financial loss, emotional distress, and disappointment. Furthermore, when I visited your institute again to discuss the lack of results and seek clarification, I was treated in an extremely rude and unprofessional manner by your staff members. The situation escalated to such an extent that the police were called to the premises, and a complaint was filed against me. This experience was both humiliating and unacceptable. Subsequently, one of your senior managers advised me to send a formal email regarding this matter and assured me that the management team would review the issue and provide an appropriate response. Based on my understanding and the research I have conducted, knee cartilage regeneration is not currently considered medically possible in the manner that was promised to us. Therefore, I am seriously concerned that false assurances and misleading claims may have been made by your organization to induce us to undergo the treatment and incur substantial expenses. I request that Research Ayu provide a clear explanation regarding: 1. The basis on which a 100% assurance of knee cartilage regeneration was provided. 2. The reason for the complete lack of improvement despite the treatment. 3. The justification for the unprofessional and rude behavior exhibited by your staff. 4. The appropriate resolution and compensation for the financial and emotional hardship caused to us. I expect a written response and a satisfactory resolution to this matter within a reasonable timeframe. Failing this, I will be compelled to explore all available legal remedies and initiate appropriate legal action against Research Ayu for misrepresentation, deficiency in service, and the damages caused to us. I hope your management will treat this matter with the seriousness it deserves and respond promptly. Sincerely, Pradeep Jain 8328252181 8083452222 Patient name - prasan chand jain Age -69