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customer

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1 out of 5 stars
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SR

SriLankan Airlines Official

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1 out of 5 stars

Poor/no communication

Our flight to Sri Lanka was cancelled on the day , we were put up at a hotel and flew 24 hours late. They DO NOT respond to our complaint and request for a refund, when our agent emails they get an instant response telling them the customer has to contact them! 6 emails over 4 months and still silence. DO NOT FLY WITH SRI LANKA AIRLINES.