Lems Shoes
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The shoes are absolute trash
The shoes are absolute trash. They use glue rather than stitching, and the shoes just fall apart. Their customer service is as trash as the shoes are. Here's the email I sent and the response I got... "Hello, Last August, I purchased two pairs of boots from your company for my sons. The one who actually wears his came home today and showed me his... Both are coming apart in the same place, all of a sudden. The adhesive holding the sole onto the leather has failed. These boots have been worn for about 3-4 hours a day, mostly indoors (and when outdoors on concrete), and have been taken care of. That's pretty shoddy work for $165. The Mary Jane shoes I bought from you years ago did the same thing. I had hoped your build quality had improved, but it would seem not. My son has been happy with the boots, until today. I can't tell you how disappointing it is to spend that kind of money, trying to safeguard your kid's health, and have this be the outcome. I am a medical LMT, working with patients who have chronic pain, often caused by postural issues. I have recommended your footwear to many... but no longer. I cannot, in good conscience, recommend a product that is guaranteed to fail under such a light work load. I've attached some photos for your edification. Three to four hours of wear daily over a year's time should not result in this kind of failure. He works in a convenience store for Heaven's sake. Utterly Disgusted, CW" Their response.... "Hey Chandra, Thanks for reaching out and sorry to hear about your experience! While the boot would be outside of our warranty window, I will be sure to pass your complaint along regarding the durability of our footwear. If you have any other questions or concerns feel free to let us know. Thank you, Tim Support Hero Lems Shoes // Discover more with less" Buy your shoes elsewhere, people.