EWT Water
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EWT Service
I am using EWT for more than 6 years and so far their water softener was working as expected and service was OK. (except missing annual service engineer visits without informing me. But last couple of years they have improved it a lot) Major surprise with my time with EWT was a recent breakdown of my EWT water softeners due to bursting of resin into the main water supply which took more than 7 weeks for EWT to repair ( 2 Engineer visits) During this period I spent more than £150 to call out plumbers/heating engineers etc to sort out the resin outburst. but finally, EWT replaced my system with a Brand new water softer and repaid all my expenses and 1 year service + Salt free. The only concern with EWT is the Delay in sending out an engineer in case of an emergency. (which need to be improved and thats why 4 stars