Brightside Health
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0/10 recommend
0/10 recommend. Their website wasn’t working for my first visit, the camera wouldn’t connect. I was emailing, using the chat feature and left 2 voicemails trying to reach someone to resolve the issue and to date, no one has contacted me. 5 minutes past the appt I was charged a $70 “no show” fee even though I was in the “room” and the error was their camera not connecting. I tried to cancel my next appt to give them time to get back to me on what happened, STILL no one has contacted me, I’ve left messages, emails and even the help chat on their website, I even messaged my therapist, NO ONE has gotten back to me and I was again charged a $70 no show fee when I attempted to cancel the appt well before the cancellation deadline. This service is absolute garbage.