The TJX Companies
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It’s not worth the time and frustration.
I ordered from TJ Maxx online even though I promised myself that I would never do it again. I regret going back on my promise. Nothing has changed. I ordered 12 items. They sent me a confirmation email right away. Several days later they emailed me to tell me an item had been cancelled. That was the only item I really wanted but to get free shipping you had to order over $89 in merchandise. It took over 2 weeks for my items to arrive on 3 different days. Long story short they sent me an item that had been used and returned. They repackaged it as new. The directions on the facial wand that I ordered said to remove the clear plastic film before charging because charging with the film on it proposed a risk. Well there was no clear film on my facial wand. After charging; I tried to turn it on. After several repeated tries it came on but it wouldn’t shut off. I repeatedly tried to press the button to turn it off and finally it shut off. I realized that the item was defective and had been returned. TJ Maxx charges $10.99 for returned items. The item cost $24.99. So I have to pay to return a used, defective item. This time I will keep my promise and NEVER order from them again. What a rip off!!