Barclays
View company profile →
Once again Barclays had another outage
Once again Barclays had another outage. Completely unacceptable and disgusting. A multi billion organisation that have had 2 major outages in the space of months. Called spoke to a rude, belligerent argumentative female called Marilyn who refused to log a complaint, called again and was placed on hold then silent hold then she hung up, called again was put on hold for 15 mins and couldn't log a complaint then last call was a rude patronising dismissive and unhelpful agent called Jessica who refused to log complaint and refused to get a manager. Also I can see Barclays are manipulating the reviews - the positive ones are clearly people targeted specifically knowing they will leave a good review, likely because they are embarrassed at about 12000 negative ones. Disgusting bank, disgusting rude dismissive belligerent staff, should be shut down and licence revoked due to these constant outages. People are not safe with this business. Please people stay away, complain and keep escalating.