No integrity as a company
I booked the course and exactly 3 days later had to cancel it (2 of the days were a weekend). The course itself was booked 6 weeks in advance yet they charged me a £200 "admin fee". Im not sure what admin exactly cost them this much money, they could not have lost out on other bookings since it was only a few days after booking and with 6 weeks until the course. £200 taken from me for no reason on their part and nothing received on mine, this is very dishonest.