Porter Airlines
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Changes your flights without notice
I am extremely disappointed with Porter Airlines. I had originally booked a direct flight from Toronto to San Diego with a reasonable travel time of 5 hours. Without any prior consultation, Porter changed my itinerary to include a stop in Las Vegas, extending my travel time to a frustrating 8 hours and forcing me onto an inconveniently early flight. When I contacted customer service to address this issue, I was met with indifference. They simply stated that this was all they had available and refused to offer any form of compensation. Because of this last-minute change, all direct flights with other airlines have now doubled in price, leaving me with no affordable alternatives. This experience has been incredibly disappointing, and I expected much better service and accountability. I will strongly reconsider flying with Porter in the future.