Matt Hall

Matt Hall

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1 out of 5 stars
Average rating

Reviews by Matt Hall

EC

Economy Energy

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1 out of 5 stars

An utterly dishonest company

First they increased my direct debit for no good reason and took the new amount until I had over £200 in credit. Then they sent me an estimated bill for over £450 for 4200 kWh in 6 weeks! That more than wiped out my credit and payments so they increased my direct debit again and continued charging that, even after they had ceased trading. Over 3 months later and OVO refuse to sort out my billing as my meter today still reads thousands of kWh less than I've already paid for! Worst company I've ever had the misfortune to deal with. I can't say I'm glad they went bust as they stole well over £370 which I now stand no chance of seeing again. The government needs to put PROPER regulation and a COMPENSATION SCHEME in place immediately to stop rogues like these.