Budget Car Rental Ireland
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Poor Customer Service
So I rent to car rental desk at Knock Airport, the member of staff at the collection kiosk was very friendly & professional. The problems started when I collected the car. The car was parked so close to the adjacent cars that it made it extremely difficult to enter the car. I was told to return the car with a full petrol tank, but the car was not handed over to me with a full petrol tank, it was 90% full. If it hadn't been for both of these incidents I wouldn't normally mention the cleanliness of the car, but the entire car was covered with a layer of dust. I was in a rush to leave Knock airport, so I didn't have time to address these incidents with the Budget staff. I emailed Budget on 12/05/2024 to raise these issues and I still havent had a response. In hindsight, I should have complained at the time. The car is fine and the service at the rental desk was excellent, but the follow on customer support is very poor. It seems that they have your money and now couldnt care less.