Bank of Melbourne
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I contacted the live chat
I contacted the live chat. My first conversation with a lady didn't go so well. she did not give me a solution with a reasonable outcome. I decided to jump back on and retry my luck. I received a response from Danielle. She was absolutely amazing! I was so beyond grateful for her going above and beyond for me. She explained what was going on and told me the next steps and what she was going to do for me going forward. Genuinely so happy with the conversation I had with Danielle!! She was truely great.