Had fantastic service from start to…
Had fantastic service from start to finish. The lads that sold us the door were polite and helped get us the best deal (although make sure to keep 4 hours free! They were here until 7pm, we didn't realise it would take so long) One downside was that I dont really enjoy the sales tatics of calling the manager to get a lower cost, having worked in sales myself, but that is what it is. The first price is extortionate and I hope no one pays that. The ssleman did work with us to get to a price we were happy paying however, which seemed impossible at first. We eventually selected a beautiful door and my daughter (2!) Picked the glass, I love that the sale team got her involved. On to the door! What BRILLIANT service from Mike Taylor, with a tricky door (our house is over 100 years old and not easy to install!) As well as unexpected road works on our street, which meant getting on to our drive was a task in itself. Nothing was too much trouble. He has done a fantasic job, was kind, polite and cleaned up after himself, even plastered the two corners! He also said to wait until my partner was home to sign off on the work, and if we were unhappy with anything to get back in touch, shows he is confident in his work. He was also brilliant with our toddler who was very intrested in what was going on and rescued our indoor cat who managed to escape! Cant thank the team enough for such great service, my two neighbours have already asked for details as our door looks so brilliant! Its noticeablly warmer and pur door no longer whilstles!! Thank you first home improvements! :) ref 124994