HO
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Poor customer service
I returned a pair of faulty shoes with a manufacturer’s fault, they offered to replace them. However they no longer make that particular line. I requested a pair nearly identical to them but they requested I pay the price difference. It ws their shoes that were faulty and now I need to pay more to get a pair back!! Very poor customer service! This is to a customer who has purchased a number of shoes from them. I will now be looking elsewhere.