TR
Travelocity
View company profile →
Customer service awful .I booked a…
Customer service awful .I booked a hotel through them received confirmation ..later same day Got a call directly from hotel saying they were full and had been over a month and no rooms . I had already been billed by Travelocity. The hotel suggested I contact them for refund. The hotel called me back and said we could come but would need to change rooms during our stay. I contacted Travelocity and expressed by upset over the inconvenience.. after a phone call and being on hold for over 40 minutes they agreed to send me a coupon to use on my next trip .. WHICH I NEVER RECEIVED