Direct Travel Insurance
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Avoid - Direct Travel you need to find another claims company to deal with!
Avoid - the claims company (CSAL) that Direct-Travel uses is a joke. Ultimately it is this company that you have to deal with in the unfortunate event of a claim so I would not purchase another policy from Direct-Travel knowing this. I had a stolen bag at the onset of a hiking trip and after submitting the claim it took nearly 6 months of repeated chasing, calling, to finally get any action. Then the claim amount calculated appeared to be pulled out of thin air, they double deduct you for wear & tare and do not offer fair compensation in line with the policy. Also the claims handlers are incompetent, rude, and don't answer your questions properly. The premium paid for this insurance was a waste - you can get better coverage for a better price and service elsewhere.
