Marriott Vacation Club
View company profile →
Horrible 20th Wedding Anniversary Experience
First, the "priority booking" promised never materialized when planning our Hawaii anniversary trip. We couldn't arrive on our preferred dates and had to stay at a different hotel initially. Every request for upgraded views was met with waitlists. Second, the accommodations varied dramatically in quality. While Ko Olina Beach Club on Oahu was lovely, Kauai Beach Club was terrible - essentially two connected hotel rooms with a microwave instead of the promised "beautiful full kitchen units." At Waikoloa Ocean Club, construction work made relaxation impossible with dirt and noise everywhere. Most disappointing was discovering we weren't even staying in actual Marriott resorts but in separate buildings. In Kauai, we had to valet with Sonesta and walk through their hotel to reach the Marriott property. None of the "amazing opportunities and privileges" materialized, and the perpetual fees were never mentioned during the sales pitch. You’re better off booking vacations independently than dealing with these misrepresented timeshares.