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Worst Airline re…
The Airline refuses to disclose the value of the SUPPOSED REFUND. I BELIEVE MOST AIRLINES AND TRAVEL AGENTS ARE COLLUDING TO DISADVANTAGE TRAVELLERS. Worst Airline regarding communication and refund. Airline confirmed refund had been authorised but after approximately 35 days my friend has not had his refund as yet despite the travel agent's supervisor Sarah, being advised, advising, she had request and the refund same from senior management (apparently Mr. Keith Lawson). When requested to speak to management and /or director Mr. Harmeej Singh Sethi, they are conveniently never available to take calls. Beware this company is part of Travel Junction who is owned by above director under the company Flights and Holidays Uk Ltd at companies House. It has been 29 days since airline confirmed directly with my friend that a refund had been authorised and made the Travel Agent aware of this a number of times. Have email proof and record of verbal calls made to following staff too with no joy, : Ethan Amy, Christian, Stacey, Stella, and Hazel, so far. Typical of most travel agents they grab your money for bookings but not quick to refund or negotiate a settlement of any sort.) Have email proof. AVOID THESE AIRLINE LIKE THE PLAGUE.