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Rowan Alexander

Rowan Alexander

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Rowan Alexander

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2 out of 5 stars
Oct 4, 2024

Poor Customer Service

I bought a Panasonic tv from Costco which developed a fault within 6 months of having it. As it was still within the 12 month warranty period, I contacted the Panasonic service centre in order to get it repaired. To put it simply, they were just not interested. I must have contacted four or five different people in their customer service centre and each one just did their best to discourage me from sending in the TV for repair. In the end I just gave up and decided not to bother. But this is a lesson learnt. I won’t ever buy another Panasonic product again.